Healthcare

A sound argument could be made that healthcare is the most complex industry in the United States today. Given the myriad of players- providers, payers, third party administrators and benefit brokers, complexity has become the norm. The Beryl Institute, one of the country's leading authorities on the patient/provider relationship, recently concluded that organizational culture is an absolute "bottom line issue" in the world of healthcare.

With consumers becoming increasingly savvy and knowledgeable about their care, customer service is paramount. The Beryl Institute concluded that health care organizations with stronger employee engagement and lower turnover have been able to increase their customer satisfaction rankings and profitability. Make no mistake-- employee engagement, low turnover and better customer service start with top management. Only a committed senior team with strong leadership capability and exceptional communication skills can create this kind of culture.

KeyStone Search has exceptional experience with assisting healthcare providers, payers and other related organizations identify top leaders. These leaders align with and respect the current culture while taking the organization forward. KeyStone has placed senior healthcare executives into roles including Chief Executive Officer, Chief Information Officer, Chief Compliance Officer, Chief Financial Officer, Sr. Director of Clinical Quality and others.

Rebecca Yanisch is KeyStone Search's Practice Leader in Healthcare.